Improve Your Operational Efficiency and Precision.
Back-office outsourcing for agencies, brokers, & wholesalers — so your team can sell more, not get bogged in admin
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Smooth onboarding with accurate data entry and quick turnaround on initial policy tasks.
New client account creation
Policy download & document organization
Renewal data prep & pre-fill support
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Supports producers and CSRs by assembling quotes and streamlining remarkets.
Quote packet creation & carrier intake forms
Market comparison summaries
Renewal remarketing coordination
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Timely certificate issuance and tracking to meet SLA and compliance requirements.
Certificate of Insurance (COI) generation
Bulk COI processing for renewals
Holder tracking & follow-up
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Enhances agency responsiveness with non-licensed support across key service touchpoints.
Claims status check-ins & carrier follow-up
Certificate reissue requests & servicing forms
Mailing, printing, and document processing
Policy document retrieval & insured communications support
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Frees up producer time by handling repetitive admin work that supports selling.
Proposal creation & templating
Follow-up email prep & appointment scheduling
CRM and AMS data updates
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Helps back office teams stay accurate and efficient with financial workflows.
Statement review & reconciliation
Commission reports & split tracking
A/R report maintenance & overdue notices
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Recon support
Proposal formatting
Insurer appetite tracking
When admin work grows, margins shrink
Agencies don’t lose clients over price. They lose them over delays.
Stop paying top talent to do bottom-of-the-funnel admin tasks.
Retail & Wholesale Services
Retail & Wholesale Services
From initial business setup to E&O compliance verification, SparrowHawk assists retail agencies, brokers, and wholesalers throughout every phase of the insurance lifecycle—with accuracy, regulatory adherence, and cost-effectiveness.
-
Smooth onboarding with accurate data entry and quick turnaround on initial policy tasks.
New client account creation
Policy download & document organization
Renewal data prep & pre-fill support
-
Supports producers and CSRs by assembling quotes and streamlining remarkets.
Quote packet creation & carrier intake forms
Market comparison summaries
Renewal remarketing coordination
-
Timely certificate issuance and tracking to meet SLA and compliance requirements.
Certificate of Insurance (COI) generation
Bulk COI processing for renewals
Holder tracking & follow-up
-
Enhances agency responsiveness with non-licensed support across key service touchpoints.
Claims status check-ins & carrier follow-up
Certificate reissue requests & servicing forms
Mailing, printing, and document processing
Policy document retrieval & insured communications support
-
Frees up producer time by handling repetitive admin work that supports selling.
Proposal creation & templating
Follow-up email prep & appointment scheduling
CRM and AMS data updates
-
Helps back office teams stay accurate and efficient with financial workflows.
Statement review & reconciliation
Commission reports & split tracking
A/R report maintenance & overdue notices
-
Recon support
Proposal formatting
Insurer appetite tracking
