Expand underwriting bandwidth—without sacrificing control.

Carrier Operations That Scale With You
From underwriting enablement to claims processing and regulatory audits, Sparrowhawk supports carriers at every stage of the insurance lifecycle—with precision, compliance, and cost efficiency.

Carrier Services

  • Manages intake, setup, and documentation to initiate policy lifecycle workflows.

    • New business data entry & account setup

    • Policy document creation & system updates

    • Broker correspondence tracking

  • Supports underwriters with efficient triage, enrichment, and decision-ready files.

    • Submission clearance & appetite matching

    • Risk detail verification & document retrieval

    • Underwriting checklist prep & referral flagging

  • Accelerates quoting by handling prep tasks and ensuring data accuracy.

    • Rate indication forms & worksheet prep

    • Pre-fill validation & data cleanup

    • Quote documentation & revisions

  • Finalizes bound policies with speed, accuracy, and compliance in mind.

    • Binder issuance & policy document finalization

    • System updates for bound terms

    • ID cards & declaration pages prep

  • Processes both premium and non-premium changes throughout the policy term.

    • Policy endorsements & coverage changes

    • Flat cancels, rewrites, reinstatements

    • Change logs & broker confirmations

  • Delivers support across accounting workflows for accuracy and compliance.

    • Commission reconciliation & carrier statements

    • Aged receivables tracking

    • Premium allocations & payment review

  • Supports all documentation needs for audits, filings, and DOI compliance.

    • Regulatory filing prep & formatting

    • Market conduct file readiness

    • Compliance data gathering

  • Handles key post-issuance tasks to support efficient claims workflows.

    • FNOL intake & triage

    • Coverage verification & policy matching

    • Claims audit prep & document routing

    • Market conduct documentation

    • SOC prep

    • Data validation

Claims Management

Streamline and simplify your claims process with SparrowHawk’s mobile app. Our solution enables insureds and agents to efficiently report incidents, upload evidence, and complete necessary forms. Backed by our experienced Process Executives, we ensure each claim is accurately processed, from initial intake to resolution, reducing claim lifecycle and costs while maintaining a complete defensible file for all parties involved.

  • We customize the app to your organization’s unique needs. From custom forms to supplemental documentation tailored to your line of business and carrier requirements, our white-labeled solution seamlessly integrates with your existing systems while elevating your claims management.

  • Designed with simplicity, our app guides insureds and agents through the claims process step-by-step, making it easy to complete in minutes. There is no need for claims adjusters on-site—our app enables fast and accurate data collection and submission.

  • Once data is submitted, SparrowHawk’s expert Process Executives step in, managing the claims process behind the scenes. We handle everything from review to resolution, saving your organization time and money and providing insureds with a seamless experience.

After decades in the insurance industry of working with both inhouse and outsourced back-office solutions I can honestly say that Sparrowhawk Outsourcing stands alone in terms of quality of service, efficiency, responsiveness and level of talent.   They are a major contributor to our success, and we would not be able to achieve the scale and growth we have without them.

-Charlie Acosta
Executive Vice President of Origin Specialty